Frequently Asked Questions
Get answers to the most common questions about Apollo Group TV — channels, devices, pricing, setup, and support.
What is Apollo Group TV?
Apollo Group TV is a subscription-based IPTV streaming service providing access to 22,000+ live channels and 90,000+ movies and TV episodes starting at $9.99/month.
What devices are compatible with Apollo Group TV?
Apollo Group TV is compatible with Amazon Firestick, Android TV boxes, Samsung and LG Smart TVs, Apple TV, Roku, Windows PCs, Mac computers, iPhones, iPads, and Android smartphones and tablets.
How many simultaneous streams are allowed?
The number of simultaneous streams depends on your selected subscription plan. Visit the pricing page for full plan details.
Is there a free trial?
Contact Apollo Group TV customer support to ask about current trial offer availability.
How do I cancel my subscription?
You can cancel your subscription at any time by contacting our customer support team. There are no cancellation fees.
What internet speed is required?
We recommend a minimum of 10 Mbps for HD streaming and 25 Mbps for 4K Ultra HD content.
How quickly do I receive my login credentials?
Login credentials are delivered to your email address within minutes of a successful payment.
What countries and regions are included in the channel library?
The Apollo Group TV channel library includes content from the United States, United Kingdom, Canada, Europe, the Middle East, Latin America, Asia, and many additional regions worldwide.
Is payment information secure?
Yes. All payments are processed through encrypted, PCI-compliant payment gateways.
How do I contact customer support?
Apollo Group TV customer support is available via live chat and email. Visit the contact page for details.
Still have questions? Contact our support team.